People Updates
- Ahanya Mathew, Tom Cannon, Hadar Har-gil and 7 others updated profile information
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Tesla Vs. Porsche - What flavor is your Analytics
by Sam Sur
in
Field Service Network on Sep 19, 2016 “Do you get this question often - “How frequently will our customers use the analytics tool?” I do. And my response is: it depends if you are building a Tesla or a Porsche. more...
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Who is ServiceMax? An Intern's Perspective on ServiceMax Way
by Nicole Guzzo
in
Field Service Network on Aug 24, 2016 “Who is ServiceMax? It’s a question I’ve been slowly trying to answer during my time at this company. I was excited to gain more insight into this question as I walked into the more...
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Field Service University 1 - Online and FREE
by Daniel Brabec
in
Field Service Network on Aug 10, 2016 “ If you are interested in starting your field service domain expertise journey - sign up today for Field Service University 1! Then further your field service expertise by attending more...
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Micro Learning: How Social Media Has Changed the Education Game
by Shannon Cunningham
in
Education on May 4, 2016 “I’ve been part of the social media movement since October 2007 starting with Twitter then moving to Facebook November 2008, next upping my game with Instagram where over a third of my posts are more...
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Check Out Our New ServiceMax Training Digs!
by Shannon Cunningham
in
Education on Mar 1, 2016 “The ServiceMax Training Center is officially open for business. We built an amazing facility where our customers, partners, and employees can come together and learn. Product Certification more...
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Targeted Crowd Sourcing: How to Create Training Content without a Training Team
by Shannon Cunningham
in
Education on Feb 22, 2016 “Did I just put myself out of a job with this title? Hopefully not but for some of you out there that are struggling to provide training to your teams and simply don’t have the staff to more...
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Good ,Better, Best: How Innovative Teams Work to Deliver Fast and Get it Right
by Shannon Cunningham
in
Education on Dec 16, 2015 “I’ve worked for tech companies since the 90’s and I can tell you two very important lessons I have learned are: It doesn’t always have to look pretty to work It has to work more...
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Top 3 End of Year Tips to Get You Ready for 2016 User Adoption
by Shannon Cunningham
in
Education on Dec 10, 2015 “I can’t believe it’s almost 2016! Often times in December I start to reflect on what we did the past year, mainly because we are so busy with the day-to-day, it’s nice to reflect on more...
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Templates: Case Study Whitepaper Battlecard Template Guidelines: Guidelines for Press Releases with ServiceMax Blog Post Guidelines
If you are interested in starting your field service domain expertise journey - sign up today for Field Service University 1! Then further your field service expertise by attending FSU2 in person! Check out our website for the current schedule: Field Service University 2Social News
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Went live with a new Global Template in the UK on Monday! Full integration with SAP for Billing, Credits, Stock Movements, Good receipts, Purchase Orders, Accounts, Materials & Vendors all using using Jitterbit.
Hi John that sounds similar to our model. We interface equipment and products that are master in Sap to SMAX/Salesforce. Equipment is updated in SMAX and a batch process creates cases and work orders for installs and withdrawals. We interface parts orders from SMAX to sap and overnight stock is updated from Sap to SMAX From SMAX to sap we…
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Do you get this question often - “How frequently will our customers use the analytics tool?” I do. And my response is: it depends if you are building a Tesla or a Porsche. At the outset: I have very high regards for the breakthrough Tesla has brought about and Elon Musk is my most aspired leader. I have their T-shirts, their jackets and… Show more
Do you get this question often - “How frequently will our customers use the analytics tool?” I do. And my response is: it depends if you are building a Tesla or a Porsche. At the outset: I have very high regards for the breakthrough Tesla has brought about and Elon Musk is my most aspired leader. I have their T-shirts, their jackets and… Show moreHi Sam Sur, when your article has been read then I can see that some of the readers may wish to know more about The ServiceMax functionality that is the subject of your post. Could you include a link or two to another post on the community or a page in ServiceMax Help or a Knowledge Article that covers what your analytics offering can and cannot…
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Hello everyone, On my dispatch console, i can see all the work orders assigned to a specific queue, whether those WOs are Open, on Hold, or in a Closed status. How can i configure the dispatch console to show only the active WOs? i.e all the work orders in any status except of those that are already closed (Order status = WO closed)? … Show more
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Check out Forrest Yount , Tom Greco , and the 83 member User Accepting Team in Syracuse! These guys are amazing.
