lana.foladare

Summer '15 Release

Blog Post created by lana.foladare Employee on Aug 20, 2015

The Summer '15 Release of ServiceMax brings many new enhancements as well as Installed Base app.

Enhancements are listed below. Enjoy the Summer '15 Videos.

 

Mobile

iPhone

  • Advanced Sync Conflict Resolution
  • Sync Reports
  • Collaboration app - An App for Push Notifications


iPad

  • Collaboration app - Push Notifications
  • ServiceMax Offline Formulas
  • Get Price - Custom Coverage for Types of Parts in Contracts
  • Sync:
    • Scheduled Config Sync
    • Configurable Aggressive Sync
    • Successive Sync
  • SFM Custom Action Outbound URL or WebService
  • Application Lock Out
  • Service Report Sync Status in Tools


Mobile for Laptop

  • Get Price Custom Coverages for Types of Parts
  • Support for SFM Custom Actions
  • Advanced conflict resolution
  • Sync Enhancements:
    • Schedule Config Sync
    • Configurable Aggressive Sync
    • Successive Sync
  • Multi-locale support for number, currency and date
  • SLA Clocks
  • GPS Location Tracking
  • ProductIQ


Android

  • Attachments
  • Location Tracking
  • Advanced Sync Conflict Resolution
  • Locale Support - Dates, Times, Numbers, Currencies


Dispatch Console

  • Enhanced Speed Performance
  • Display Dispatcher’s Current Time Zone
  • Advanced Tech Search - Control Display of Tabs
  • Super Dispatcher can Push Individual Settings
  • Enable use of Event Type Field in Non-Work Order Event
  • API to Manage Skill Sets on Work Order

 

Online

  • Custom Service Contract Discount and Coverages
  • Scheduled Work Order for Counter Readings


Installed Base app

1)This video details the three videos in the series:

  • Introduction
  • Demonstration
  • SetUp

2) Opportunity for Revenue Growth

3) Value of Installed Base Visibility

 

Installed Base app - SetUp

1) User Actions and Filters

2) Data Validation

3) Field Layouts

 

Installed Base app - Demonstration

1) Installed Base Hierarchy

2) Integration with ServiceMax

3) Installed Base app Demonstration

Outcomes