Dean Ichikawa

Winter '17 Release Training

Blog Post created by Dean Ichikawa Employee on Apr 7, 2017

Our Winter '17 Release training features a five-part video series, giving you the first look at new capabilities and enhancements to existing features.  Each video in the series features an overview, relevant use cases and in-depth demonstrations.  Watch the videos today by clicking directly on links below.


  • Checklists Enhancements This video will walk through adding a Help URL to a Checklist and how to enable data validation.
  • Configuring the Work Order Summary View This video will show you how you can customize the Work Order Summary View that will appear in each Technician's device.
  • Dispatch Console Enhancements This video will walk through the new Dispatch Console to show you how your Dispatchers can now assign Work Orders with longer durations and multiple Technicians more quickly and easily. You'll also see some improvements to the Map View and how to use it.
  • Enabling Dynamic Preventive Maintenance Scheduling In this video, you'll learn how to enable Preventive Maintenance Plans that dynamically generate Work Orders adjusting for work performed earlier or later than originally scheduled.
  • Installed Base App Enhancements This video will walk you through the new enhancements to Installed Base.


Please reference the Winter '17 release notes for additional details.


Happy learning!