Roger Hom

Improve Margins and Customer Retention with IoT in Parts Management

Blog Post created by Roger Hom Employee on Dec 5, 2017

Broken products, missing parts and messy returns can be a major drain on your profitability and strain your customer relationships, but they also represent a unique opportunity. A timely, hassle-free replacement or repair can strengthen customer loyalty, and quick turnarounds of refurbished products can positively impact your bottom line.

 

Customers who leverage real-time data from IoT connected devices can also collect repair history, identify correct parts for a repair and make predictions of parts needed in the future, allowing them to plan ahead and optimize stocking levels.

 

Discover how leading companies are using IoT in parts management and discover new tools to achieve your margins and customer retention goals. During this webinar we’ll discuss:

 

  • The changing landscape of parts management in field service
  • How leading companies digitize parts management for improved operations today
  • How IoT insights will drive parts management optimization for tomorrow

 

Improve Margins and Customer Retention with IoT in Parts Management

Wednesday, December 13, 2017

10AM PT | 1PM ET

Register Now >

 

Presenters:

 

joe-kenny-100.jpgJoe Kenny

VP, Global Customer Transformation

ServiceMax from GE Digital

 

 

swetha-tupelly-100.jpgSwetha Tupelly

Product Manager

ServiceMax from GE Digital

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