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2018

According to Gartner Research, there will be 20.4 Billion connected devices by year 2020. While many have already connected their equipment or are in active planning stages, it is important to think through your IoT architecture and solution goals. These early decisions will drive your ability to achieve recurring and lasting benefits of Connected Field Service.

 

Join this webinar with Aaron Mieswinkel, Director of Architecture, and Anna Startseva, Product Marketing Lead, to learn about ServiceMax IoT integration architecture and how organizations are blending and mining data to deliver recurring value. Service organizations are able to switch to proactive and even predictive service models to guarantee customer outcomes—uninterrupted equipment uptime and exceptional customer experience.

 

This webinar will cover:

 

  • Achieving uninterrupted equipment uptime and customer experience objectives with Connected Field Service
  • ServiceMax IoT-agnostic solution and architecture
  • Strategies for implementing Connected Field Service
  • Strategies to enrich data from equipment with information from database and ServiceMax

 

Deep Dive on ServiceMax IoT Architecture and Data Strategies

Thursday, May 24, 2018

10AM PT | 1PM ET | 5PM GMT | 6PM BST | 7PM CEST

Register Now >

 

Presenters:

 

anna-startseva-100-circle.pngAnna Startseva

Sr. Product Marketing Manager

ServiceMax from GE Digital

 

 

aaron-mieswinkel-100-circle.pngAaron Mieswinkel

Director - Architecture and ServiceMax Labs

ServiceMax from GE Digital

In field service it’s all about the customers, and their experience is the measure of your success. To increase your geographical coverage, meet seasonal demand, or support specific types of work, you may need the help of third-party technicians. For all the goals you set out to achieve, partners are the direct line to your customers.

 

ServiceMax Partner Community addresses all requirements for managing contractors efficiently. You get real-time visibility into your contractors operations, can hold them accountable, and in turn empower them to deliver great service on your behalf.

 

Join us for a practically oriented webinar to

  • Learn about challenges, and benefits of leveraging third-party partners
  • Discover how ServiceMax Partner Community can help you manage contractors efficiently
  • See the product in action

 

Managing 3rd-Party Contractors with ServiceMax Partner Community

Thursday, May 10, 2018

10AM PT | 1PM ET | 5PM GMT | 6PM BST/CET

Register Now >

 

Presenters:

 

katharina-streater-100-circle.pngKatharina Streater

Sr. Product Marketing Manager

ServiceMax from GE Digital

 

 

karl-kupecz-100-circle.pngKarl Kupecz

Sr. Solution Architect

ServiceMax from GE Digital