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All Places > Field Service Network > Blog > 2018 > November

The season of giving is among us, and at ServiceMax we're working really hard to give you a community that'll help you with your service needs.


From the organization of content, to the physical design, to the way you search - we're evaluating all of it with the plan to give you something greater than what we already have going.


Over the last few weeks, many of you have shared what you want to see improved - thank you! It's great to see that our users take the time to stop what they're doing, evaluate the community, and provide helpful feedback. It shows you care, and we appreciate it.


One feature that we want to focus on is our gamification system.


What do you want to see gamified? What actions? What do you think deserves the most points?


For example, when you comment on a post, you earn 2 points, when you vote on an idea, you earn 2 points, and if your response to a question is marked as corrected, you earn 8 points.


But we also have other challenges, like if you complete this goal, you'll earn 50 points, or if you fill out the social media fields on your profile, you earn 35 points. (See Monthly Community Goal: January )


So we want to know, what actions deserve points? What do you think deserves the most points? Comment below, and you'll earn 50 points.


While you're here, tell us your favorite game you like to play! A board game? A game on your phone? A video game? A childhood game?

Whether you are in the business of running a power plant, developing an oil field or operating a fleet of aircraft, mission critical assets need timely maintenance to ensure consistent uptime. Asset failures can cost companies hundreds of thousands of dollars in lost revenue, reduced durability, and increased safety and compliance risks. By transforming service delivery from manual processes to digital service execution, companies provide smarter maintenance while also optimizing resource utilization and improving safety and compliance indicators.


Join this webinar from ServiceMax from GE Digital to learn how to improve your service execution with ServiceMax Asset Service Management. This enterprise-scale solution transforms service delivery by leveraging data analytics, mobile computing and industrial applications. Specifically, the webinar will address:


  • How to optimize utilization of crews, technicians and dispatchers with powerful scheduling and dispatch solution
  • How to reduce unplanned downtime by leveraging IoT and APM technology for predictive maintenance
  • How to achieve greater safety and compliance with built-in processes
  • Solution demo with focus on service planning, scheduling, and dispatch


Optimizing Service Delivery for Asset Operators

Tuesday, December 11, 2018

10am PT | 1pm ET

Register Now >




lubor-ptacek-100-circle.pngLubor Ptacek

VP, Product Marketing

ServiceMax from GE Digital



chris-wada-100-circle.pngChris Wada

VP, Product Management

ServiceMax from GE Digital

Enterprises in all industries are turning to artificial intelligence (AI) to assist and augment human decision-making, to streamline, and even reinvent their business models. For field service, AI holds the promise of making service operations more efficient, reducing overhead, cutting costs, reducing risk, and maximizing revenue.


In this webinar we will address trends and challenges in AI, differentiate facts from fiction, and take a pragmatic look at use cases that are relevant to servicing your company’s assets. In a live product demo, we will show use cases across all industries that leverage AI such as predicting parts and time to service, as well as calculating drive time.


Leveraging Artificial Intelligence to Service Your Assets Efficiently

Tuesday, November 27, 2018

10am PT | 1pm ET

Register Now >




katharina-streater-100-circle.pngKatharina Streater

Sr. Product Marketing Manager

ServiceMax from GE Digital



sam-neva-100-circle.pngSamuel Neva

Sr. Solution Architect

ServiceMax from GE Digital