ServiceMax Express

Version 1

    ServiceMax Express

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    Overview

    Service giveaways, lost work orders, repeat visits because you couldn’t solve the problem the first time. For many small businesses, your manual processes are a huge drag on your bottom line, and a drag for your customers and employees as well. It’s time to rethink field service if you want to optimize operations, delight customers, hit your revenue/growth targets and deliver flawless field service.

    Benefits:Features

    Work Order Management

    • Maximize field productivity

    • Reduce billing errors

    • Reduce days service outstanding

     

    Installed Base & Entitlements

    • Eliminate warranty leakage

    • Reduce service and parts giveaways

    • Increase service revenue through cross

    and up-sell

    • Improve customer relationships



      

    Advanced Scheduling

    • Increase efficiency scheduling your

    technicians

    • Increase first time fix rate and customer

    satisfaction

     

    Mobility

    • Award-winning iPad app or our easy to

    use iPhone app included for anytime,

    anywhere access

    • Accelerate receipt of service delivery

    and usage consumption details to office