The Road to Flawless Field Service

Document created by Deirdre Yee Employee on Apr 1, 2015
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The Road to Flawless Field Service

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Overview:

We surveyed our customers to assess the true impact of ServiceMax. 

 

22% Increase in Service Revenue

14% Decrease in Field Service Costs

26% Increase in Mobile Productivity

18% Increase in First Time Fix Rates

19% Decrease Average Repair Time

15% Increase Customer Satisfaction

12% Increase Contract Renewals

 

Check out the infographic to read more specifics

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