ServiceMax Suite Datasheet

Document created by Deirdre Yee Employee on Jun 10, 2015Last modified by Deirdre Yee Employee on Jan 14, 2016
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ServiceMax Suite Overview Datasheet

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Overview

Field service is a massive and growing industry, powered by companies that make machines and equipment we use every day—in our homes, at our offices, in hospitals and just about everywhere. And all of these machines need to be fixed, maintained and sometimes returned or replaced.

In This Datasheet: DetailsWhat does flawless field service look like?

 

SCHEDULING

Get the Right People to the Right Job Every Time

 

CONTRACTS

Know Your Customers; Grow Your Service Revenue

 

PARTS

Manage Parts, Returns and Repair Across Any Service Network

 

Field - Ready Mobile

Flexible apps for the field

 

COMMUNITIES

Grow your business with customer & partner visibility

 

SERVICEPULSE

Collaborate to perfect service delivery & delight customers

 

REPORTS & DASHBOARDS

Meet your goals & increase profitability with real-time insights

 

 

1. Complete Visibility:

For the first time, service teams are gaining

deep visibility into the entire service delivery operation, and it’s

changing the way they do business.

 

2. A Full Suite:

Not only contract entitlements, scheduling &

optimization, parts & reverse logistics, but also cutting-edge mobility, social collaboration, and real-time customer & partner communities.

 

3. Cloud-Based:

Built on the proven Salesforce1 platform,

customers get up and running fast in a low cost

subscription model.

 

4. Access Everywhere

: Mobile, anywhere access to ALL pertinent information.

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