ServiceMax Suite Datasheet

Version 4

    ServiceMax Suite Overview Datasheet


    Field service is a massive and growing industry, powered by companies that make machines and equipment we use every day—in our homes, at our offices, in hospitals and just about everywhere. And all of these machines need to be fixed, maintained and sometimes returned or replaced.

    In This Datasheet: DetailsWhat does flawless field service look like?



    Get the Right People to the Right Job Every Time



    Know Your Customers; Grow Your Service Revenue



    Manage Parts, Returns and Repair Across Any Service Network


    Field - Ready Mobile

    Flexible apps for the field



    Grow your business with customer & partner visibility



    Collaborate to perfect service delivery & delight customers



    Meet your goals & increase profitability with real-time insights



    1. Complete Visibility:

    For the first time, service teams are gaining

    deep visibility into the entire service delivery operation, and it’s

    changing the way they do business.


    2. A Full Suite:

    Not only contract entitlements, scheduling &

    optimization, parts & reverse logistics, but also cutting-edge mobility, social collaboration, and real-time customer & partner communities.


    3. Cloud-Based:

    Built on the proven Salesforce1 platform,

    customers get up and running fast in a low cost

    subscription model.


    4. Access Everywhere

    : Mobile, anywhere access to ALL pertinent information.

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