ServiceMax for Oil & Gas Datasheet

Document created by Deirdre Yee Employee on Jun 18, 2015Last modified by Deirdre Yee Employee on Aug 10, 2015
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ServiceMax for Oil & Gas

Offshore platforms in the Gulf or the North Sea. Remote desert locales in the United Arab Emirates. Gas pipelines in the frozen Canadian frontier. Field service in Oil & Gas brings “remote location” to a whole other level. Whether your firm services your customer’s assets and equipment, or your own assets or rental equipment, ServiceMax can help you flawlessly deliver service in any location.

• Decrease mean time to repair

• Increase resource utilization and up time

• Invoice more quickly, and shorten the service to cash cycle

• Increase customer satisfaction and productivity by dispatching the right engineer to the right job based on skill sets

• Increase productivity with mobile access, whether connectivity is available or not

• Increase service revenue with access to accurate entitlement and contract information, and the ability to add new contract options

• Increase contract renewal rates by providing flawless service in the field

• Quickly and easily manage work orders for any type of visit including commissioning, de-commissioning, repair and preventive maintenance

• Track early equipment degradation with planned and preventive maintenance

• Track and manage equipment and spare parts for each well-site, rig and drillship by individual component

• Track rental tools through rental cycle end-to-end, i.e. customer location, rental duration, shipped / received, revenue value, rental tool history and preparation for next rental

• Assign the right engineers, equipment and parts to the job to ensure the job can be completed quickly

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