Benefits of Bridging Customer and Field Service

Document created by Deirdre Yee Employee on Aug 3, 2015Last modified by Deirdre Yee Employee on Aug 14, 2015
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Benefits of Bridging Customer and Field Service

Overview:

Creating a True 360 View of the Customer

 

TSIA and ServiceMax talk about Customer Relationship Management and Customer Information Models: Why a 360 degree view is an imperative to support face-to-face, quality interactions in your Field Service Organization

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