Service Parts and Reverse Logistics

Document created by Deirdre Yee Employee on Aug 3, 2015Last modified by Deirdre Yee Employee on Jan 27, 2016
Version 3Show Document
  • View in full screen mode

Service Parts and Reverse Logistics

Overview:

Introducing ServiceMax Service Parts & Reverse Logistics in 2012

 

Broken products, missing parts and messy returns; these are a major drain on your profitability and a major strain on your customer relationships. But they also represent a unique opportunity. A timely, hassle-free replacement or repair can result in a customer more loyal to your brand than ever before, while a quick turnaround of refurbished products or parts can significantly lower costs and positively impact your bottom line.

 

  • Built on ServiceMax Parts Logistics & Depot Repair module
  • Warehousing, distribution network and logistics for global service chains
  • Returns, exchanges, and depot repair process across internal and supplier networks
  • Reduces fright costs, return turnaround time and customer churn
  • Serves consumer electronics Hi-Tech & medical device manufacturing, as well as capital equipment industries

   Learn More

Attachments

    Outcomes