Show pens, paper and clipboard to the door, and say goodbye to all their inefficiencies. The world of field service has welcomed mobile technology advancements and is taking full advantage of their perfect fit for its mobile workforce.
As a service manager, you are constantly exploring ways to make your technicians more efficient on the job. Whether they are on the road or at the customer site, they carry a mobile device that is used both professionally and personally. Now, what if you could approve and authorize the use of these favorite mobile devices for work?
Lesson #1: Don’t dwell on the costs; understand the return
Lesson #2: Ease security woes with the right mobile apps
Lesson #3: Define BYOD policies and foster the right program