ServiceMax Communities

Version 2

    This document talks about ServiceMax community offerings. We leverage Salesforce’s community platform as a way to enable your customer, partners, and employees to collaborate and improve the overall service and customer experience. If you have a field service business, you are going to want to purchase a ServiceMax community, as all of our field service objects can be exposed to allow partners to deliver flawless field service or customers to access important information about their installed base, warranties, etc.

    Let’s walk through the benefits of using a ServiceMax community, how 3rd party contractor partner and self-service customer communities differ, how licensing works, as well as some adoption tips.