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Staff Chef richard_lewis
Staff Chef

Can Community User Type be defaulted when creating an Idea?

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By default when creating an idea there is an option to indicate which type of community user you are 'Customer/Partner/SMax. Can this be defaulted based on the community login you are using?

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Community Manager
Community Manager

Re: Can Community User Type be defaulted when creating an Idea?

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Hi Richard! So Jive got back to me and it looks like they cannot default to a user type. The best I can do is default it to customer member type, and then people can choose if they're not a customer.

Thanks!


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Staff Chef richard_lewis
Staff Chef

Re: Can Community User Type be defaulted when creating an Idea?

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Hi, Nicole Guzzo​ , any ideas on this one? Is there a way for you to feed items like this back to the Jive Team?

Regards, Richard

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Community Manager
Community Manager

Re: Can Community User Type be defaulted when creating an Idea?

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Hi there! Exploring this idea right now on the Jive Community! I'll get back to you ASAP.


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Message 3 of 6
Community Manager
Community Manager

Re: Can Community User Type be defaulted when creating an Idea?

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Hi Richard! So Jive got back to me and it looks like they cannot default to a user type. The best I can do is default it to customer member type, and then people can choose if they're not a customer.

Thanks!


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Message 4 of 6
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Staff Chef richard_lewis
Staff Chef

Re: Can Community User Type be defaulted when creating an Idea?

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Thanks Nicole, on the 80/20 rule, most of the time it will be Customers creating ideas right? So does that therefore sound like a sensible change?

Regards, Richard

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Community Manager
Community Manager

Re: Can Community User Type be defaulted when creating an Idea?

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I completed agree! That's exactly why I made the change!


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