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Community Defect: Able to change my own membership type

Staff Chef
Staff Chef

Community Defect: Able to change my own membership type

While lost in the settings section I was looking under personal and then personal information.

It looks like I can change my own membership type. I haven't tested this as it would likely cause me issues by doing it but it if does in fact work is this not a problem allowing this to be a user editable field?

@Nicole_Guzzo and @deirdre_yee 

Regards, Richard

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Community Manager
Community Manager

Re: Community Defect: Able to change my own membership type

Hi Richard,

That area would change what your membership says, but not your actual access. We have all community members Request Access to gain customer, partner, or ServiceMax employee level access. The membership you are looking at allows us to designate their membership type in a visible way on the profile. But you can't actually gain different levels of access by making that change.

 

Thanks,


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Customer Success Team
Customer Success Team

Re: Community Defect: Able to change my own membership type

@deirdre_yee  But does it actually allow a user to save their membership type for display?  That could potentially create some confusion.

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Community Manager
Community Manager

Re: Community Defect: Able to change my own membership type

Hey all,

I just tried a fix, can you see if this is still do-able?  I think we have it fixed where you can't update your membership type. Let me know! Thanks!


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Staff Chef
Staff Chef

Re: Community Defect: Able to change my own membership type

Hi @deirdre_yee , I can confirm this is no longer changeable.

Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
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