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Sushi Chef jphillips
Sushi Chef

Community Questions

Is there an outline of the Impact Metrics and how they are calculated? Is there any way to incorporate that into the knowledge base functionality of ServiceMax? I can see huge benefits in that.

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Community Manager
Community Manager

Re: Community Questions

Hello Josh,

Thanks for your post and so sorry about the delay - I had a meeting that helped me understand this a bit more and I wanted to share it with you.

Check out this guide: What do Impact Metrics mean?  Some insights from Jive

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