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HTML Dispatch Console Reliability

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Roast Chef
Roast Chef

HTML Dispatch Console Reliability

Is anyone else having niggling issues with the HTML Dispatch Console?

We have had a few issues to do with basic functionality, and quality quite honestly, but are seeing a number of issues now affecting some users that seem to be related to browser compatiblity or settings but we cannot pinpoint the cause and it seems to be affecting our US users only, and even then randomly.

For instance, the SFM pages don't fully load and the icons do not display in the buttons on the DC calendar. Often, clearing the browser cache fixes the problem for the session but it will reoccur, often multiple times the same day so is not good for the users each time if they have to keep clearing the cache.

Not very happy with it all so appreciate any thoughts or experiences you've had with it lateley.

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