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Warranty Leakage: Top 5 Field Service Power Metrics

Warranty Leakage: Top 5 Field Service Power Metrics

Field Service Digital

Warranty leakage is the money a company loses while providing services that are assumed to be covered under warranty but fall outside the warranty scope.

Wonder what metrics have the biggest impact on field service? 

Warranty leakage is No. 3 in our "Top 5 Field Service Power Metrics" series. Dave Hart and Patrice Eberline explain why a leaky warranty is so detrimental to profits 

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http://fieldservice.com/2015/04/28/warranty-leakage-top-5-field-service-power-metrics/
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