At ServiceMax, we’re proud of our Ride Alongs Program that sends ServiceMax employees out on the road with technicians who uses our software. We get to see how our applications are used in the real world and gain better understand the challenges field service personnel face in their daily lives. In the two years we’ve been doing this, we’ve seen how resourceful and creative technicians can be and we’ve learned a lot about what goes on in the field.
A few things we've learned from your teams:
Have you hosted a Ride Along?
What did you and your team think of the experience?
What else could we learn in the field with your field service stars?
Seeing is believing, when your hands on and see for yourself the techniques used out in the field or in workshops it brings the ServiceMax application to life, in terms of how ServiceMax can make a difference to remove a paper trail or reduce time taken.
Loved hearing about the experience. Interesting to see how things really work out in the field!