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Community Manager
Community Manager

Browse and Filter People, Places, Content

Zero in on the information you need by filtering as you browse Content, People, or Places.

Browse People, Places, or Content

Content:

https://community.servicemax.com/content

Places:

https://community.servicemax.com/places

People:

https://community.servicemax.com/people

You can start browsing Content or Places by selecting Your Content or Your Places in the menu under your avatar.

Content: Using the Filter Keyword Search

Start by typing a keyword in the text box and waiting for the results to refresh.

Keep in mind that every browse page includes a set of filtering tabs on the left and across the top which let you refine your search criteria. For example, when you browse content you can choose whether to browse everything, or only content you authored or participated in as you can see in the following image.

left browse menus

The icons at the top of each browse page let you filter by content type.

Refining Your Filter Results by Type

As shown in the following graphic, you can limit your view by selecting certain types of information. For example, you can limit content to just blog posts or discussions. You can even filter by actions or outcomes marked on content. For instance, you can filter to see only content marked Official. Place browsing can be narrowed to just spaces, social groups, or projects.

You can use the keyword, tag, and filter options to refine your search even further. (Tag filtering only works if the content is tagged.) For example, here are two ways you might look for last April's East Coast sales report:

  • Select Your Content from the menu under your avatar, change the filter to All, and type Warranty in the Type to filter by text box. Then click the arrow under "Sort by latest activity" and select Sort by date created (newest or oldest). By default, the most recent results are shown first.

Places

I recommend new users filter places by most followers to see some of the most popular places in the community.

https://community.servicemax.com/places?sortKey=all~followerCountDescDesc&sortOrder=0

People: Filter by Skills

Filtered by Skills​: An example of browsing this community with a certain skill called out

Skills are one of the best ways to filter people in the community, to find experts and connect. Here's how you add them to your own profile: Add Skills and Areas of Expertise

skills browse.png

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