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Sushi Chef rvanwaveren
Sushi Chef

Check points mechanism

Looks like no points are added (unless you work at ServiceMax ):

Message 1 of 9
8 Replies
Community Manager
Community Manager

Re: Check points mechanism

I swear we're not rigging the system! I'm opening a case with Jive to get this figured out ASAP. I'll keep you posted!

If anyone else is experiencing this, please comment and let me know! Thanks.


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Message 2 of 9
0 Likes
Staff Chef richard_lewis
Staff Chef

Re: Check points mechanism

Hi Nicole, me too. 


Regards, Richard


~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 3 of 9
0 Likes
Staff Chef richard_lewis
Staff Chef

Re: Check points mechanism

Hi Nicole, any updates on this?


Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 4 of 9
Community Manager
Community Manager

Re: Check points mechanism

Unfortunately no! I check Lithium's status throughout the day, as well as the personal case I've opened with them.

I hope they can resolve the issue soon!


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Message 5 of 9
Staff Chef richard_lewis
Staff Chef

Re: Check points mechanism

Hi Nicole Guzzo​, any updates on this?

Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 6 of 9
Community Manager
Community Manager

Re: Check points mechanism

Hi Richard! Sorry for the delay.

As of May 23rd, they're continuing to monitor this, as there are a few open bugs still to be addressed. Are you and Rob van Waveren​ still not receiving points?

Easy task - try liking this post and see if you earn two points!

DC Users: How do you find a resource?

Thanks guys!


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Message 7 of 9
Sushi Chef rvanwaveren
Sushi Chef

Re: Check points mechanism

Hi Nicole,

Tried as you said and this time id added 2 points for me...
Thanks,
Robpoints before.pngpoints after.png

Message 8 of 9
Staff Chef richard_lewis
Staff Chef

Re: Check points mechanism

Hi Nicole Guzzo​, this is working for me now. Thanks.

Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 9 of 9
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