Field service technicians are always on the move—making mobile devices a logical extension to their everyday tools. When determining your mobile strategy, Android is a business-savvy choice to make your corporate standard, given its ubiquity, familiarity, and cost-effectiveness. Ultimately, the goal is to make your technicians as efficient and effective as possible in the field, with a device that is usable and within reach.
Increase revenue by increasing contract renewals and preventing warranty leakage
Minimize total cost of schedule without impacting customer satisfaction
Reduce inventory costs by minimizing parts leakage and write-offs
Ensure customer delight on every call and increase first time fix rate
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