Field service is a massive and growing industry, powered by companies that make machines and equipment we use every day—in our homes, at our offices, in hospitals and just about everywhere. And all of these machines need to be fixed, maintained and sometimes returned or replaced.
In This Datasheet: Details
What does flawless field service look like?
Get the Right People to the Right Job Every Time
Know Your Customers; Grow Your Service Revenue
Manage Parts, Returns and Repair Across Any Service Network
Field - Ready Mobile
Flexible apps for the field
Grow your business with customer & partner visibility
Collaborate to perfect service delivery & delight customers
REPORTS & DASHBOARDS
Meet your goals & increase profitability with real-time insights
1. Complete Visibility:
For the first time, service teams are gaining
deep visibility into the entire service delivery operation, and it’s
changing the way they do business.
2. A Full Suite:
Not only contract entitlements, scheduling &
optimization, parts & reverse logistics, but also cutting-edge mobility, social collaboration, and real-time customer & partner communities.
Built on the proven Salesforce1 platform,
customers get up and running fast in a low cost
4. Access Everywhere
: Mobile, anywhere access to ALL pertinent information.