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Community Manager
Community Manager

Testing Notifications from the community

Hi Rachel,

Glad to talk to you today about optimizing notifications on the community. When you submit an idea or share a comment on a thread, you should receive notification emails instantly when someone replies or there are updates. That's in addition to the Community Digests that you receive. For all users, the details on which emails you will and won't receive are fully customizable, just click the carrot next to your avatar in the top right corner of the community, and Click Preferences in the drop-down menu.  There you can decide exactly which emails you should receive, and with what frequency.

Rachel Hudson​, one of those you showed me was when someone @mentions you in a post, which I just did.

Please reply in this thread, did you see the notification?

Thanks!

notification updates.png

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Message 1 of 5
4 Replies
Employee
Employee

Re: Testing Notifications from the community

Keri Anderson​  This might be helpful to you.

Message 2 of 5
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Employee
Employee

Re: Testing Notifications from the community

Adam Cooper​  Welcome to Communities!  This might be helpful for you.

Message 3 of 5
Community Manager
Community Manager

Re: Testing Notifications from the community

Hi Adam, I know we checked if Jive was sending notifications correctly, and we saw they are going out. Since your support team thinks they have resolved the issue from the email server, let's test it out. Did you get this? Adam Cooper 

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Message 4 of 5
Pastry Chef acooper
Pastry Chef

Re: Testing Notifications from the community

It did, thanks

Message 5 of 5