The Connected Field Service Experience: New Service Strategies for the Internet of Things
The killer app for the Internet of Things is service, and what was once considered the future of service is here today. But connected “things" is just the beginning. A true connected service experience means your products are aligned with your people, your processes and with the promises you make to your customers. In this session you will learn new strategies to take your service organization into a new era of connected service.
Steve Nava, Sr. Director of Field Service Americas - Luminex
Michael Majerus, Energy Services Product Manager - Enphase Energy, Inc.