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Ability to Share Logs Files via Other Methods

brenoburks
Pastry Chef
Pastry Chef

Ability to Share Logs Files via Other Methods

Currently when wanting to share the log files from the Servicemax GO app the user only has the ability to copy or share via email.

The copy to clipboard is convoluted to rollout to 200+ users at different levels of understanding/skill of mobile applications behaviour. The ability to send via email is brilliant but some companies are moving away from using the native iOS mail application to Outlook and the functionality is lost.

Is it possible to add the Sharing Extension option so users can share via SMS, Whatsapp or another email app.

 

Share Function.jpgSVMX GO.jpg

brenoburks
Pastry Chef
Pastry Chef

User Reply Ability to Share Logs Files via Other Methods brenoburks

@TrevAlexSVMX @archana_krishna just an FYI, would this be hard to add to the GO app?

TrevAlexSVMX
Product Team
Product Team

User Reply Ability to Share Logs Files via Other Methods TrevAlexSVMX

@brenoburks Thanks for highlighting this.. A topic we were discussing recently.

I think the share option might be the most flexible option.

Will update this thread when we have some update.

Keep em coming!

Trevor Alexander
Mobile Product Manger
EMEA
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acooper
Pastry Chef
Pastry Chef

User Reply Ability to Share Logs Files via Other Methods acooper

Great idea! We too have the problem where we aren't using the native iOS email app so cant easily send an email containing the logs

TrevAlexSVMX
Product Team
Product Team

User Reply Ability to Share Logs Files via Other Methods TrevAlexSVMX

@darrin FYI

Trevor Alexander
Mobile Product Manger
EMEA
TrevAlexSVMX
Product Team
Product Team

User Reply Ability to Share Logs Files via Other Methods TrevAlexSVMX

@brenoburks @acooper we are now targeting this for 1.9

And doing a couple of changes.

So it will be share a zip file. That file will contain two files (the body of the email we had before with all the app info & the log).

This means you could share all the info to what ever apps are enabled on your device.

Thanks for the feedback

This will apply to IOS and Android (which already has the share feature anyhow)

Trevor Alexander
Mobile Product Manger
EMEA