Hello All,
Our technicians are getting below error randomly on FSA App
Error:
An unexpected problem occurred. Please select OK to reload the app
Please suggest how to resolve this problem.
Thank you
@rajamalla - Few questions to try and find a pattern -
This error could come if something in the app is CPU intensive, runs too long and the OS kills the process. Having said that, this is only a possibility .Please try and answer the above questions, which should give us some leads. Thanks.
Thanks for your reply. I will check with my team and update on requested details
Hi, we keep getting this, to answer questions below:
This error could come if something in the app is CPU intensive, runs too long and the OS kills the process. Having said that, this is only a possibility .Please try and answer the above questions, which should give us some leads. Can I define the CPU usage for the iPad?
Apologies for the delay.
If this technician experiences this issue in a consistent pattern, I suggest you log a case with ServiceMax Support.
I once had a similar problem, but now everything is working, I hope that the developers have fixed it.