[Right now we are only using the iPad app for Field Technicians]
But our field technicians downloaded the iPhone app or the Android app - without me making any changes to the configuration - would it still run OK?
Has anyone ever had to make separate SFMs for different devices?
(I have had to create different SFMs for Browser vs. Mobile before - would i need to make an iPad version, Android version, or iPhone version?)
I understand that some features are not available on all devices - this is more about compatibility and any required configuration changes for supporting multiple devices
Any feedback would be very interesting to hear!!
Alex Langston if you are on Spring 15 I would keep a look out for the following if you are trying to utilize SFM's made for iPad on an iPhone.
-Context used in lookup filters
-Advanced Lookup filters
-Linked SFM Processes
There are other differences as well but those are the most common elements I can think of you would need to keep an eye out for.
soooo this is basically what i was looking for - thanks!
so far we have not really utilized linked processes or advanced lookup filters for iPad users (only browser users) so good on that
context used in lookup filters...so the svmx.currentrecordheader.api_name stuff right?
Would it still work if the current record/header record was part of the SFM transaction definition?
Still not 100% on how the context works - usually just replicate a context i know works and go from there
Ahhhh - Ok, so check this:
Context Filter set up for Contact Lookup - to show only Contact records that have Account match to current record
iPad - context filter would work - would only show subset of all contact record on the device
iPhone - context filter would NOT work - would show all contact records on the device
awesome thank you for the links!
(i really need to sit down and read this all the way through at some point )
Hi Alex Langston
Thank you for posting here in the community.
I see that Mark Boyer provided the link to the ServiceMax Users Guide on Compatibility Matrix and Features Vs. App Matrix. Did you get a chance to check it out? The information provided in the user Guide is Outstanding!
If the link that Mark provided answered your question, I encourage you to mark your question answered.