On Field Service Application Win'18 Ver3.2.5 Build012, 15-Mar-2018, when I try to download WO from Explore, the status remains stuck in “Downloading ….” Is there a solution to this?
FSA for Windows, Ver. 3.2.6 Build 17, released 23-March, exhibits same issue; cannot down load WOs via Explore/Search. Any idea about fix date?
Hello Aleem Khawaja. I am testing Ver. 3.2.6 in a sandbox and have verified that I can download WOs via the Explore/Search. At first I thought this was broken until I checked the criteria for my SFM Search. Once I searched for a WO which matched the search criteria on the server, I was able to find it and download it to the FSA.
fsa 3.2.6 sfm search
Hello Michael – thanks for the response, however, with this version the d/l does not work. WO with same criteria on older FSA version does work. Guess our 200+ field engineers need to for ver.3.2.7, hopefully it will be available this week.
Service Process Integrator
BD Life Sciences
2150 Commerce Drive
San Jose, CA 95131