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FSA 3.2.5 unable to download WOs

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Grill Chef
Grill Chef

FSA 3.2.5 unable to download WOs

On Field Service Application Win'18 Ver3.2.5 Build012, 15-Mar-2018, when I try to download WO from Explore, the status remains stuck in “Downloading ….” Is there a solution to this?

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Grill Chef
Grill Chef

Re: FSA 3.2.5 unable to download WOs

FSA for Windows, Ver. 3.2.6 Build 17, released 23-March,  exhibits same issue; cannot down load WOs via Explore/Search. Any idea about fix date?

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Pastry Chef
Pastry Chef

Re: FSA 3.2.5 unable to download WOs

Hello Aleem Khawaja​. I am testing Ver. 3.2.6 in a sandbox and have verified that I can download WOs via the Explore/Search. At first I thought this was broken until I checked the criteria for my SFM Search. Once I searched for a WO which matched the search criteria on the server, I was able to find it and download it to the FSA.

fsa​ 3.2.6​ sfm search​

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Grill Chef
Grill Chef

Re: FSA 3.2.5 unable to download WOs

Hello Michael – thanks for the response, however, with this version the d/l does not work. WO with same criteria on older FSA version does work. Guess our 200+ field engineers need to for ver.3.2.7, hopefully it will be available this week.

Regards,

Aleem Khawaja

Service Process Integrator

BD Life Sciences

2150 Commerce Drive

San Jose, CA 95131

Desk: 480.508.5507

Mobile: 408.206.3251

Aleem.Khawaja@bd.com<mailto:Aleem.Khawaja@bd.com>