Our Output Document name is not functioning due to this update to FSA 3.8.5
Changes to Format of the PDF File Name: The format of the PDF file name is modified and with SFM Transaction Name instead of ID. The updated format is <SFM Transaction Name>_<Parent Record ID>_<Datetime as YYYYMMDDhhmmss>.pdf' .
We worked with ServiceMax PS Team in 2016 to create a custom process to rename and email our FSR (Output Doc). Our CUSTOM SETTINGS has on field name for the HTML file and 2 Signature files. the HTML files is renamed as "" which casues the failure.
THIS IS CORRECT (What we Should See): FSR_WO-00205028_13098641.pdf
THIS IS WHAT WE SEE: Print_FSR__Output_Doc__a0t1B00000DOeKtQAL_20200629180300.pdf
@johnw The change was intentional on FSA because of the impact caused by how the new designer generates the SFM Process IDs.
Please see the KB announcement here : https://community.servicemax.com/t5/Knowledge-Base/Announcement-Output-Document-File-Name-Change-in-...
I can work with you on this one and sent you a note.