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Fry Chef rajamalla
Fry Chef

Fields are blank in iPad Classic for Work Order

Hello All,

Fields are blank in iPad Classic for Work Order

Recently our technicians are installed new iPad Classic version. In the Day view calendar, when technician tap the work order all work order field values showing up blank values.

We are not understanding whether it is ServiceMax product issue or need to enable any features to populate these values.   

This is the production issue. We need quick support on this. 

Please find the screenshot for your reference


Capture1.PNG

Regards,

Raja Kumar Malla

 

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Product Team
Product Team

Re: Fields are blank in iPad Classic for Work Order

@rajamalla I suggest you open a support ticket for this item. As long as the technician has the required permission this should show up.

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Fry Chef rajamalla
Fry Chef

Re: Fields are blank in iPad Classic for Work Order

We found the root cause of this defect. This is happening because we have duplicate field labels in work order object.  Renamed one of the field labels, the issue got resolved.

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