cancel
Showing results for 
Search instead for 
Did you mean: 

Finalize button does not work on mobile for laptop

Line Chef
Line Chef

Finalize button does not work on mobile for laptop

Does anybody have issue to make Finalize button work on mobile laptop?

I have several users having this issue after we go live end of Aug.

Anybody can give me quick solution if you had same issue before?We use Windows 7 pc 64 bit, tried both MFL version 1540013 and  1540016. It works online, but not on mobile laptop.

Thanks.

0 Likes
Reply
Employee
Employee

Re: Finalize button does not work on mobile for laptop

Hi Tomoko Okubo​,

Is signature required? When Signature is required it will not allow for finalize button to work until signature has been captured. If this is not the case, I would recommend opening a case with ServiceMax Support.

-Godo

signature​ mfl​ mobile_for_laptops​

0 Likes
Reply
Line Chef
Line Chef

Re: Finalize button does not work on mobile for laptop

No. Signature is not required.

I think this was his laptop issue and we bought him a new laptop.

Thank you for your response.

0 Likes
Reply
Employee
Employee

Re: Finalize button does not work on mobile for laptop

Glad you were able to get it working.

0 Likes
Reply