cancel
Showing results for 
Search instead for 
Did you mean: 

Has anyone reported issues with saving while debriefing a work order on your iPad?

Fry Chef
Fry Chef

Has anyone reported issues with saving while debriefing a work order on your iPad?

0 Likes
Reply
Highlighted
Employee
Employee

Re: Has anyone reported issues with saving while debriefing a work order on your iPad?

Hi Lisa,

Can you share what the error is that you are experiencing and also the steps taken that resulted in the error? i.e. error message, screenshot, etc.

Thanks

Javed

0 Likes
Reply
Highlighted
Fry Chef
Fry Chef

Re: Has anyone reported issues with saving while debriefing a work order on your iPad?

Hi Javed -
Thank you for taking the time to reach out and my apologies for the length of time in responding.  The issues was reported incorrectly.  Some of our techs were experiencing isses with the iPad - saving their debrief.  In some cases it was freezing up and they were having to log off and back on, still causing them issues saving. 

Resolution:  Re-install the SVMX app, winter 16, verion 16.20.020 - a temporary version that fixes the defect of "hang up when excusing SFM on iPad". 

Regards...Lisa

0 Likes
Reply