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How to setup iPad user in Sandbox

Fry Chef
Fry Chef

How to setup iPad user in Sandbox

Hi,

I need to test Spring 15 and have setup a new Sandbox org for this. How do I test on the iPad? I've attempted to login to the new Spring 15 app on the iPad using Username myemailaddress.developer, like I do on my PC. However it simply fails. So, I Setup > Installed Packages and it doesn't appear to have a Manage Licenses link?

How can I test the ServiceMax Spring 15 iPad app using my Sandbox org?

Thanks,

James

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Re: How to setup iPad user in Sandbox

Great question James. Have you checked the settings of the mobile app? If you are using the sandbox, you need to adjust the setting to indicate to convert it from production to the sandbox. Follow these steps and see if this works for you 

1) Tap the Settings icon

2) Scroll down until you find the servicemax app and tap that option

3) Tap the login host from Production to Sandbox. Make sure the check mark appears

4) Tap the home button to bring you back to the main screen

5) launch the iPad app and then sign in.

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Fry Chef
Fry Chef

Re: How to setup iPad user in Sandbox

Ok thanks, that has worked!