Ios 13.4 and calendar views for FSA

[cgriffin]

We had a couple users update to IOS 13.4 and the user can no longer see events in his or her calendar view using iPad as a device.

Has anyone seeing this issue with the new IOS update in the FSA mobile application?

[archana_krishna]

@cgriffin  I performed a quick test on iOS 13.4 but do not experience this problem. We are in the process of certifying iOS 13.4 with our mobile apps and will have updates by end of this week. Thanks!

[brenoburks]

Hi @archana_krishna 

This is still a known issue as users are unable to see events in the day view, when will a patch be released to resolve this issue?

Thanks,

Brenden

[sebastiaan_denh]

Hi @archana_krishna 

any update on this issue?

Thanks, Sebastiaan

[brenoburks]

We would also like an update when possible.

[archana_krishna]

@sebastiaan_denh @brenoburks @cgriffin @adriano_vega  - I suggest you report this as a support ticket if not done already. That way, you will get timely updates on the status.

For now, this is still under investigation from the development team,.

[brenoburks]

@archana_krishna  Already done and still not update on progress.

[adriano_vega]

@cgriffin you are not alone, we also have experienced this with iOS 13.4, where the calendar view on day doesn't display the work order event, however in week and month view it is there. 

[brenoburks]

@archana_krishna we have tested and can confirm this is an issue with 13.4 calendar view.

@mohamad_hafda  FYI

[brenoburks]

@archana_krishna we have tested and can confirm this is an issue with 13.4 calendar view.

@mohamad_hafda  FYI

[archana_krishna]

All

There are a handful of issues observed with our mobile apps that the development team is investigating.

Communication is here, updates will also be posted as we fix them.

https://community.servicemax.com/t5/Knowledge-Base/iOS-13-4-Validation/ba-p/18685#M1859

[susanbmichel]

@cgriffin Did this issue resolve itself? I have a user who's daily calendar events are showing up on the following day. It looks fine in week view. I am curious if this is the same symptom you were experiencing.

Thank you!

Susan Michel

[susanbmichel]

@cgriffin Did this issue resolve itself? I have a user who's daily calendar events are showing up on the following day. It looks fine in week view. I am curious if this is the same symptom you were experiencing.

Thank you!

Susan Michel

[johnw]

This issue was resolved on release 3.8.3.834. 

Here's a link to the release notes: https://help.servicemax.com/articles/#!servicemax-release-notes/3-8-3

@cgriffin @susanbmichel @brenoburks