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Staff Chef richard_lewis
Staff Chef

Jive app on iPhone long text posts

Has anyone else been having challenges with writing these? When I get to a certain number of characters the entry screen doesn't scroll with me. It makes it very difficult to write any posts on the iPhone longer than a small paragraph. Particularly if you need to correct anything in your second paragraph. Any suggestions on how to get round this or does the app need debugging/enhancing?

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Grill Chef terry_cavender
Grill Chef

Re: Jive app on iPhone long text posts

same issue on the web version eg fill a field and it stops - a very poor user experience - nothing like SFDC communities

How come an SFDC platinum partner is using a competitor and inferior product?

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Staff Chef richard_lewis
Staff Chef

Re: Jive app on iPhone long text posts

Deirdre Yee are you able to help with this issue please?

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Community Manager
Community Manager

Re: Jive app on iPhone long text posts

Hi Richard and Terry, 


Thanks for taking the time to explore and provide feedback. Richard, I've reproduced what you cited and am talking with Jive on it, will get back to you soon. Terry Cavender, can you let me know a little more about what you are seeing? What happens to the field and from which browser? 


Thanks,


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Community Manager
Community Manager

Re: Jive app on iPhone long text posts

Hey Richard,

What iOS are you on?

Thanks!


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Staff Chef richard_lewis
Staff Chef

Re: Jive app on iPhone long text posts

iOS 9.0.2


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Staff Chef richard_lewis
Staff Chef

Re: Jive app on iPhone long text posts

Deirdre Yee​ did you ever get a reply from the Jive team on this?

Regards, Richard

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Staff Chef richard_lewis
Staff Chef

Re: Jive app on iPhone long text posts

Hi Deirdre Yee​ and Nicole Guzzo​, did you get any feedback from the Jive Team about this issue? It makes the mobile app a pain to use.

Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
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