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Fry Chef bassamba
Fry Chef

SMAX FSA 64 bits cannot start on windows

Hi Members,

I've installed Field Service Application on a Windows Laptop (64 bit summer release).

When I click on Login, I end in a never ending loop. (see screen shot).

Any suggestion will be welcome.

Best regards,



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1 Reply
Sushi Chef cpalmer
Sushi Chef

Re: SMAX FSA 64 bits cannot start on windows

Had a similar issue.

  • Assume you have MS .NET 4.6.1 or higher installed
  • uninstall the FSA app and reboot.
  • make sure the SM install directory is completely removed
  • Delete the SM Registry entry: HKEY_CURRENT_USER\Software\ServiceMax
  • Reinstall the FSA
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