SMAX FSA 64 bits cannot start on windows

[bassamba]

Hi Members,

I've installed Field Service Application on a Windows Laptop (64 bit summer release).

When I click on Login, I end in a never ending loop. (see screen shot).

Any suggestion will be welcome.

Best regards,

Bass

[cpalmer]

Had a similar issue.

• Assume you have MS .NET 4.6.1 or higher installed
• uninstall the FSA app and reboot.
• make sure the SM install directory is completely removed
• Delete the SM Registry entry: HKEY_CURRENT_USER\Software\ServiceMax
• Reinstall the FSA