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Smart Doc - Field Visibility iOS App

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Roast Chef
Roast Chef

Smart Doc - Field Visibility iOS App

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Hi All,

Quick question, any ideas why the fields below show when a document is created from Salesforce via the SFM transaction but they arent when created from the iOS App?

Cheers,

Brenden

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Roast Chef
Roast Chef

Re: Smart Doc - Field Visibility iOS App

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Hi Michael Majerus ,

We rectified this issue by adding the work detail lines created by the logged in user for today to the advanced download criteria. Sorry for the late reply been off for a month in Asia.

Cheers,

Brenden

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Pastry Chef
Pastry Chef

Re: Smart Doc - Field Visibility iOS App

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Hello Brenden Burkinshaw​. It looks like your 'Line Price per Unit' did not populate on your mobile app. This could mean that your 'Get-Price' did not execute, but more likely, that it ran, but didn't find a match. This happens to us sometimes when the Pricebook doesn't get downloaded to the mobile device or when the Work Order currency does not match the Pricebook entry Currency for that Product. The Sum field would be '0' in this scenario as there is nothing to multiply by the Quantity. Hope this helps!

offline​ mobile_troubleshooting​ get price​ offline_calculations​ mobile_calculations​

Roast Chef
Roast Chef

Re: Smart Doc - Field Visibility iOS App

Jump to solution

Hi Michael Majerus ,

We rectified this issue by adding the work detail lines created by the logged in user for today to the advanced download criteria. Sorry for the late reply been off for a month in Asia.

Cheers,

Brenden

View solution in original post