There was anew version of the iPad app released on the 14th Jan 15, is there any details or a change log? (i didn't see any notification about this)
One of our users had automatic updates turned on, and he has reported an issue in entering text data, when the keyboard is up on the iPad, the text in the window disappears, and comes back when the keyboard is minimised.
Thanks for that Stephan, i saw that link in the app store and tried using a couple of days ago, but it kept saying access was forbidden, seems work okay now, thanks again.
Have you noticed any other changes on the iPad app? I noticed that Quck Save is behaving the same as full save (not sure if everyone has this same functionality or not). I posed a question on a decimal issue I'm having right now. I'll reference this release notes below, maybe something is there?
Hey Ken - FYI, if you go back in and correct the iPad entry (or try to at least), it still shows incorrectly on the iPad, but it is correct in the Web client - at least for the one test WO I tried.
1) I entered .75 hrs on the iPad, and it showed as 75 hrs. Also showed incorrectly in the Web client.
2) Went back into the iPad and tried to correct the 75 hrs back to .75 hrs. The iPad then showed as 075.0000 - but the web client showed correctly as .75 at that point.
Again, not sure if this is just specific to the work order I was working on or my org.
We are also having the Enter Text issue:
When the keyboard scrolls up, the text box becomes invisible and you cannot see what text you are entering, until the keyboard is minimized.
Also confirmed we are having the Decimal issue:
Entered 1.50, hit save, value shifted to show "15.0000"
Has anyone come up with a workaround for either of these??
did everyone see George Pipers email on Saturday?
Here's his update:
Currently Servicemax has proactively suspended
downloads for the iPad Application related to Summer14 and Summer14 SP. We have
discovered that the current AppStore version has some data integrity issues.
Currently we have a fix for this and will be uploading a new version to the
AppStore early next week.
The version with issues is 14.50.010. However,
the prior version 14.50.006 is not of issue. We will update everyone once the
new version is available.
Usually the approval process for apps submitted to Apple can time a week or slightly more, hopefully this is expedited and we can see this available sooner rather than later.
ok, so who's going to install it first
I have 5 people affected - i'll have two of them install it tonight (if they're online still)
downloaded the update and the decimal bug is gone. I didn't run a full test yet, just checked the travel and labor lines to ensure that 1.5 = 1.5 not 15 etc...
Just ran a new WO and closed it with no problems
I just tried to install the update and as of 2 minutes ago it's not working. I tap on the update icon and it shrinks as if it's working and then springs back with Update
I opened a new thread a few days ago when i got the 14.50.011 build and began testing
So far for testing I have not found any new issues. Please submit your findings!