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Pastry Chef russjaco
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

We have created a case this morning, 00016431

Message 11 of 24
Fry Chef andreab
Fry Chef

Re: Summer 14 iPad App Version 14.50.010

Does anyone in ServiceMax development know about regression testing before doing a release?

Message 12 of 24
Roast Chef alex_langston
Roast Chef

Re: Summer 14 iPad App Version 14.50.010

I created a case as well yesterday, but have not yet received a response:

Case # 00016410

Colby Lavin

Any updates on this issue?

Message 13 of 24
Pastry Chef johnw
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

did everyone see George Pipers email on Saturday?

Here's his update:

Currently Servicemax has proactively suspended
downloads for the iPad Application related to Summer14 and Summer14 SP. We have
discovered that the current AppStore version has some data integrity issues.
Currently we have a fix for this and will be uploading a new version to the
AppStore early next week.

The version with issues is 14.50.010. However,
the prior version 14.50.006 is not of issue. We will update everyone once the
new version is available.


Message 14 of 24
Roast Chef dschiess
Roast Chef

Re: Summer 14 iPad App Version 14.50.010

Yup - saw it come through Saturday.  Hope that early next week means EOB today.  That would be great.

Message 15 of 24
Pastry Chef slortscher
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

Usually the approval process for apps submitted to Apple can time a week or slightly more, hopefully this is expedited and we can see this available sooner rather than later. 

Message 16 of 24
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Pastry Chef slortscher
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

Looks like the fix is in the appstore now. 

Message 17 of 24
Pastry Chef johnw
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

Thanks Stephen

ok, so who's going to install it first

I have 5 people affected - i'll have two of them install it tonight (if they're online still)

Message 18 of 24
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Pastry Chef johnw
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

downloaded the update and the decimal bug is gone. I didn't run a full test yet, just checked the travel and labor lines to ensure that 1.5 = 1.5 not 15 etc...

Just ran a new WO and closed it with no problems

Message 19 of 24
Pastry Chef slortscher
Pastry Chef

Re: Summer 14 iPad App Version 14.50.010

We found the same, just a quick test and the decimal bug is gone from what it seems. 

Message 20 of 24