Pastry Chef
Pastry Chef

iOS 10.2

iOS 10.2 was released on December 12. Is there any news on the validation of this release?

Pei Wong

Highlighted
Grill Chef
Grill Chef

Re: iOS 10.2

ServiceMax - Any update here?  I now see that 10.2.1 is available.  Is that validated?  Thx

Highlighted
Line Chef
Line Chef

Re: iOS 10.2

Dear Community,

Our customers are asking us if they can upgrade to iOS 10.2. It is now more than a month that the package is available.

Could you please provide us some guidelines ?

Highlighted
Product Team
Product Team

Re: iOS 10.2

iOS 10.2 has been verified for the following apps:

iPad Classic

Summer 16 SP (16.60.001)

Spring 16 SP (16.40.020)

Winter 16 SP (16.20.010)

Summer 15 SP (15.60.049)

iPhone Classic

Summer 16 SP (16.60.004)

Spring 16 SP (16.40.001)

Winter 16 SP (16.20.004)

Summer 15 SP (15.60.015)

Pulse

Spring 16 SP (16.40.001)

Field Service Application (FSA) Mobile for iOS

Summer 16 SP (16.60.003)

Highlighted
Grill Chef
Grill Chef

Re: iOS 10.2

Now that 10.2.1 is released, are we clear to upgrade to that?

0 Likes
Reply
Highlighted
Pastry Chef
Pastry Chef

Re: iOS 10.2

Joseph, is there a time frame for the validation of iOS 10.2.1?

0 Likes
Reply
Highlighted
Fry Chef
Fry Chef

Re: iOS 10.2

Joseph, I'm getting reports from users today that since they upgraded to iOS 10.2.1, they are having problems debriefing work orders and creating sign off documents - the screen displays a spinning orange circle.  You say that Summer 16 16.60.001 is verified.  My version is 16.60.009.  Any update on when this version will be verified?

0 Likes
Reply
Highlighted
Product Team
Product Team

Re: iOS 10.2

Confirmation was starting with 16.60.001 and we won't be issuing a separate notices for each build. 16.60.009 is compatible with 10.2.1 and if you are running into issues, they should be reported to support so that we can investigate.

0 Likes
Reply
Highlighted
Sushi Chef
Sushi Chef

Re: iOS 10.2

Also Summer 16 is now showing an update to V16.60.009.

0 Likes
Reply
Highlighted
Grill Chef
Grill Chef

Re: iOS 10.2

So is 10.2.1 validated?  Please advise.

Pei WongStephanie Nguyen

0 Likes
Reply
Highlighted
Product Team
Product Team

Re: iOS 10.2

Yes, customers can upgrade starting with the referenced app versions in this thread.

0 Likes
Reply