We need the ability to create 1 service report for multiple work orders. That service report must show all the work details for all of the work orders. It must be available offline.
We are not able to do multiple installed products per work order due to the way we integrate with SAP on the back end. We can create 1 service report for multiple WO in Drawloop but that is available online only. Adding work detail information to the WO header brings limitations about how many work details can be included.
How is the problem being addressed today, if at all?
Not at all. It is a huge gap and a big problem for our service team to ask a customer for 50 signatures.