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Ability to Add Attachments (PDF,Excel, Word) Through iPad

Ability to Add Attachments (PDF,Excel, Word) Through iPad

Ability to Add Attachments (PDF,Excel, Word) Through iPad

It would be nice if iPad users were able to upload documents via the iPad App other than Photos/Video files.  There are many situations where documents that may be attached to Work Orders need to be edited by the technician then re-uploaded later.

What is the underlying problem do you intend to solve with this idea?
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How is the problem being addressed today, if at all?
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Product Area?
Mobile Field Service Management
What version of ServiceMax are you on?
Summer 16
17 Comments
Fry Chef
Fry Chef

Any timeline for this critical feature?

Larry Chan

Product Team
Product Team

We are currently targeting Autumn 17 for FSA iOS.

Sushi Chef
Sushi Chef

Any update on this please Joseph? we are obviously post Autumn 17 now?

Community Manager
Community Manager

Joseph June​ ^^

Product Team
Product Team

We added ability for third-party apps to copy files to the FSA iPad app (via iOS Share Extension) and add it as an attachment to a Work Order record was added in the FSA iPad 3.1.0 (released on October 30, 2017)

Sushi Chef
Sushi Chef

Could you then update the question to 'delivered' and possibly link the instructions of how this can be done? It seems like these are not being maintained?

Staff Chef
Staff Chef