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Ability to See Full Picklist Values and/or Hover Capability in FSA

Ability to See Full Picklist Values and/or Hover Capability in FSA


Please reference "Case 00055419--Capgemini-JCI-Milwaukee-SMAX EUR Rollout-P4-Picklist Values Aren't Displayed Fully in FSA" for more details.

In FSA, picklist values of a certain length are not fully displayed (see attached examples on the Case).

There is no horizontal scroll or hover feature to show full value. No zooming/scaling options available either.

Would be nice to be able to either see the full value rendered, have horizontal scroll enabled on picklists, or have hover text when hovering over the cut off value to see the full value--generally normal UI paradigms.

What is the underlying problem do you intend to solve with this idea?
In FSA, picklist values of a certain length are not fully displayed.There is no horizontal scroll or hover feature to show full value. No zooming/scaling options available either.
How is the problem being addressed today, if at all?
Training technicians/memorizing picklsit values
Product Area?
Mobile Field Service Management Work Order Management
What version of ServiceMax are you on?
Summer 16
5 Comments
Line Chef narendra_darapu
Line Chef

hover feature minimum required to see full values before selection.

Product Team
Product Team

I believe this is a problem only for the FSA iPad app since we use the native pick list control for FSA iPad and FSA Android Tablet apps. We use the iOS native pick list (tumbler) control for the iPad and it does not natively support text wrapping or pick list selection values. As a result, pick list values that exceed more than one line is truncated. This does not occur on the FSA Android Tablet app as the Android native pick list control supports text wrapping to avoid truncation.

On the upcoming FSA phone apps, we elected not to use the native pick list controls but rather will display a standard list of values which the user can pick from. We are planning to update the FSA iPad and FSA Android Tablet UI based on the FSA iPhone and FSA Android Phone UI and we can follow the same approach for the pick list control and values.

Roast Chef mark_v3553
Roast Chef

This is a problem for us on the FSA - many of our EU countries picklist values translate to quite long text, and therefore half of the picklist values cannot be seen and no way to extend this view to see what you are selecting. This is a big problem as prevents users from selecting the correct picklist options, as they cannot read the entire entry.

Sushi Chef susanbmichel
Sushi Chef

This is very much needed at our site. We utilize custom checklists and some of the options are quite lengthy. This would be helpful throughout the FSA.

Grill Chef stuartmblake
Grill Chef

We are currently running into this issue with a number of picklists on the WO. Since values for these picklists change with some regularity, it is hard to train the technicians every time new values are added. Being able to view the entire value will help significantly in our engineers filling in the correct values.