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Access Child records View

Access Child records View

Access Child records View

Status: Not Planned Submitted by Grill Chef on ‎04-21-2017 02:36 AM

We are unable to launch View process of Child records FOr Example, In the Work Order SFM, we have Assigned Tools/Technicians as child. We are unable to launch View from this child object (Assigned Tools/Technician). This issue is happening only in MFL. We are able to perform the same from ipad,iphone and Android. Case related to 00052794. This is must have functionality and it is blocking many requirements.

What is the underlying problem do you intend to solve with this idea?
In the Work Order SFM, we have Assigned Tools/Technicians as child. We are unable to launch View from this child object (Assigned Tools/Technician)
How is the problem being addressed today, if at all?
As workaround, we have created search SFMs for the same and have asked user to navigate the view accordingly. This is causing huge issue in user experience.
Product Area?
Mobile Field Service Management Work Order Management
What version of ServiceMax are you on?
Winter 17
4 Comments
shivaranjini_g
Product Team
Product Team
‎03-19-2019 02:23 AM
‎03-19-2019 02:23 AM

@archana_krishna 

Message 1 of 4
archana_krishna
Product Team
Product Team
‎03-19-2019 02:28 AM
‎03-19-2019 02:28 AM

@vishnu_chandras I believe this feature is available on FSA Tablet apps.  We have no plans to enhance any classic app, including MFL. 

Message 2 of 4
richard_lewis
Staff Chef
Staff Chef
‎03-20-2019 05:44 AM
‎03-20-2019 05:44 AM

@archana_krishna , should this idea be marked as 'Not Planned' then?

Message 3 of 4
archana_krishna
Product Team
Product Team
‎03-20-2019 09:45 PM
‎03-20-2019 09:45 PM
Status changed to: Not Planned

No plans to change Classic apps behavior

Message 4 of 4