Back Office Control of Use of Outdated Apps

Back Office Control of Use of Outdated Apps

Premise would be for a Customer (Especially with many Technicians) to set in ServiceMax Setup, what Application versions a customer Administrators has verified against their custom processes, to enforce workforce mobile app versioning.  The Ask would be, if the Logged in App is not in a white listed app version, than the app stops and advises upgrade.  ( Block App Use)

The business impact observed is that if there is misalignment or Technician's that are not upgrading as needed, can cause API or Resource burns against System Limitations.  It also allows for work force app enforcement where MDM is not possible.

What is the underlying problem do you intend to solve with this idea?
Customers that roll out to a large workforce (Internal and 3rd Party) that do not or can not use MDM, would like to be able to enforce application versions that have been verified.
How is the problem being addressed today, if at all?
Mass email to workforce to ask them to stay on a version of the apps we send to apple, or Droid. (Maybe PC where user did not update package)
Product Area?
Mobile Field Service Management
What version of ServiceMax are you on?
Winter 17