Currently in FSA 3.3.3, tapping out of the parts/ labor/ expense/ travel pop-ups and discarding changes is the existing behavior in tablet apps if a user is looking to exit that pop-up. However, this behavior varies from the existing MFL process and are some of the few pop-ups in FSA that do not contain a Cancel button. While MFL and FSA have different UIs, our business feels it is important to consider those groups interested in migrating from MFL to FSA for their business. The idea from the business is to add a Cancel button on the Parts, Labor, Expense, and Travel pop-ups on FSA.
What is the underlying problem do you intend to solve with this idea?
Ease of process use for technicians by adding a Cancel button on the Parts, Labor, Expense, and Travel pop-ups
How is the problem being addressed today, if at all?
For the Parts, Labor, Expense, and Travel pop-ups, a user has to click off of the pop-up to receive another pop-up asking if they would like to "continue editing" or "discard changes." Selecting "discard changes" will close the pop-up.
Mobile Field Service Management Work Order Management