We have Configurable Work Order Summary for FSA now but the same is not available for Smartphone Apps. On Smartphones, WO Summary page launched from Calendar, shows, schedule date, Location, Contact, Pupose of visit and Work Order Reason. In our Org, we do not use Purpose of Visit and Work Order Reason. These 2 fields are not adding any value to FSR.
We are expecting to have Configurable Summary page for iPhone and Android Apps like FSA to add more info on Summary page to FSRs. This would be very handy for FSRs using Smartphones to see more useful info before start the work.
What is the underlying problem do you intend to solve with this idea?
We would like to add useful WO fields on summary page which will be helpful for FSR using smartphones
How is the problem being addressed today, if at all?
Mobile Field Service Management Work Order Management