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Control Which Columns Appear in Mobile App

Control Which Columns Appear in Mobile App

Control Which Columns Appear in Mobile App

Status: Active Submitted by Fry Chef on ‎09-20-2018 10:29 AM


When technicians are debriefing work orders, we are only able to show them four columns on their iPad.  These columns are dictated by the first four field that appear when adding a line.  We add lines for labor, safety, quality, onsite visitors, etc.  Requiring these fields to be the first four seems like an incomplete design. 

What is the underlying problem do you intend to solve with this idea?
Surfacing the labor work details lines from the work order to improve accuracy of timesheets.
How is the problem being addressed today, if at all?
Our form is laid out differently than we would like to allow the most important columns to be the first four fields.
Product Area?
Mobile Field Service Management
What version of ServiceMax are you on?
Winter 18
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